FAQ

Shipping - Once a order has been submitted and a confirmation email has been received the order will be normally processed & shipped within 1-4 business days (Monday - Friday). You will receive a tracking # once your item has shipped. 

Questions About Delivery: Once an item is handed over to USPS/UPS it becomes their responsibility to successfully handle and deliver your package. We are not responsible for any lost, damaged, etc. packages, please contact USPS/UPS with any delivery questions. If further help is needed feel free to email us questions@sampleind.com

Restocks - We will make sure to let you know through our newsletter or social media pages if items are restocking. 

Returns/Exchanges - If your items arrive damaged or you receive the wrong item please email us at questions@sampleind.com within 48 hours of receiving the item. We do not accept returns. (Pre-Orders Can Not Be Canceled Once placed. Pre-order & Sale Items Are Final Sale)

Contact - For questions about specific orders email us at Questions@sampleind.com. 

*Shipping May Take Longer Due To The Holiday Season/Sales*